Privacy Policy

Information we collect

• Contact & order details you give us — name, email, phone number, and delivery address — when you place an order, request a part, apply for financing, or contact us.
• Account information if you create an account, managed securely through our authentication provider (Clerk). Sign-in credentials are handled by Clerk, not stored by us.
• Payment information is processed by our payment provider, Square. We do not see or store your full card number — Square handles card data directly.
• Usage information such as pages viewed and general device/browser data, collected via analytics (PostHog) and standard server logs to help us improve the site.

How we use your information

• Process, deliver, and support your orders and part requests.
• Contact you about your order, delivery, pickup, or questions.
• Provide financing options you request (by sharing details with the lender you choose).
• Operate, secure, and improve our website and services.
• Meet legal, tax, and accounting obligations.

When we share information

We do not sell your personal information. We share it only as needed to run our business:

• Service providers that operate the site and process orders on our behalf — for example Square (payments), Clerk (accounts), Resend (order emails), PostHog (analytics), and our hosting provider (Vercel).
• Financing partners (such as Snap, Koalafi, or Acima) only when you choose to apply for financing.
• Legal requirements when we must comply with the law or protect our rights, our customers, or the public.

Cookies & analytics

We use cookies and similar technologies to keep the site working (such as your cart and sign-in) and to understand how the site is used. You can control cookies through your browser settings; some features may not work properly if cookies are disabled.

Data security & retention

We use reasonable safeguards, including encryption in transit, to protect your information, and we keep it only as long as needed for the purposes above or as required by law. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing messages at any time. Contact us using the details below and we'll help. Our site is intended for adults; we do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent version. For questions, see our contact page.